Stayzia allows hosts to choose among three standardized cancellation policies (Flexible, Moderate, and Strict) Will be enforced to protect both guest and host alike. Each listing and reservation on our site will clearly state the cancellation policy. Guests while viewing their travel plans are able to review any penalties and also cancel by clicking ‘Cancel’ on the respective reservation. A host will be able to see the number of reservations a guest has Cancelled Over the past 12 months when the guest submits Booking request.
For a full refund of accommodation fees, cancellation must be made a full 24 hours prior to listing’s local check in time (or 3:00 PM if not specified) on the day of check in.For example, if check-in is on Friday, cancel by the equivalent check-in time on Thursday, the day before.
If the guest cancels less than 24 hours before check-in, the first night is non-refundable. The service fee is charged only on the non-refundable night.
If a guest cancels after checking in, any nights already stayed and the night of the day of cancellation are non-refundable. The accommodation fees for any remaining nights will be refunded at 50%. The service fees and cleaning fees are still charged.